Your personal data matters most to us. This page transparently explains how Bat Vesa collects, uses, and protects your information.
Bat Vesa follows six core privacy principles that keep your data safe at all times.
All your personal data is protected with SSL encryption and advanced security technology. Unauthorized access is fully prevented.
Your personal data is never sold to third parties. It is used only for specific, necessary purposes.
You can request to view, correct, or delete your personal data at any time. You are in control of your information.
We are clear about what data is collected, why it is collected, and how it is used. There are no hidden agendas.
Your data is stored in encrypted form on secure servers. Regular security audits keep the system protected.
Bat Vesa complies with international data protection laws and regulations. We maintain the highest standards to keep your information secure.
Welcome to Bat Vesa. This Privacy Policy explains how we collect, store, use, and protect your personal information. By using the Bat Vesa website, mobile app, or any of our services, you agree to this Privacy Policy.
We believe in complete transparency about your personal data. That is why this policy is written in plain language — no complex legal jargon. If you have any questions, our support team is always ready to help.
This Privacy Policy applies to all registered members, guest users, and anyone who accesses the Bat Vesa platform. Wherever you are in Bangladesh, this policy applies to your use of Bat Vesa.
Bat Vesa collects certain information to improve service quality and maintain a safe gaming environment. This data falls into two categories — what you provide directly, and what is collected automatically through your usage.
Bat Vesa uses your data for specific, defined purposes only. It is never used for anything beyond those purposes. Full details are outlined below.
| Data Type | Purpose of Use |
|---|---|
| Identity & Contact | Account creation, KYC verification, customer support |
| Payment Information | Deposit & withdrawal processing, fraud prevention |
| Device & IP | Identity verification, multiple account detection |
| Gaming History | Responsible gaming monitoring, personalized offers |
| Cookies & Logs | Service improvement, technical issue resolution |
Your data is never used beyond the purposes stated above without your consent. Your consent is obtained separately for promotional communications, and you may withdraw it at any time.
Bat Vesa never sells your personal data. In certain limited circumstances, information may be shared with trusted third parties on a restricted basis. These cases are clearly outlined below.
Bat Vesa uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. They do not store your identity or password.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may limit certain site functionality.
Bat Vesa retains your data only for as long as necessary. Even after account closure, certain information may be kept for a legally required period.
| Data Type | Retention Period |
|---|---|
| Account & KYC Information | 5 years after account closure |
| Transaction Records | 7 years as required by legal obligations |
| Gaming History | For the duration of active account + 2 years |
| Support Contact | 3 years from the date of resolution |
| Cookies & Session Logs | Up to 13 months |
After the specified retention period, data is securely deleted or anonymized. This process is automated and runs on a regular basis.
Bat Vesa employs industry-leading technology to protect your data. Our security infrastructure is regularly updated and audited.
As a Bat Vesa user, you have important rights over your personal data. We fully respect these rights and act on any request promptly.
Bat Vesa strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors. If a minor has registered by mistake, their data will be deleted immediately and the account will be closed.
Bat Vesa primarily serves users in Bangladesh. However, some technical services may involve data being processed on servers located in other countries. In such cases, we ensure that adequate data protection standards are in place in those countries.
Regardless of where your data is processed, the protection standards set out in this Privacy Policy always apply. We do not transfer data to countries where adequate protection cannot be guaranteed.
Bat Vesa may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via email or an in-platform notification.
Continued use of Bat Vesa after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.